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Salesforce LINE Integration · Japan & Southeast Asia · 224M+ Users (est.) · #1 Japan App 🇯🇵

Salesforce LINE Integrationto tap into a 224M+ global user base

360 SMS is a leading Salesforce LINE integration on AgentExchange. Connect LINE to Salesforce, send bulk LINE messages, deploy no-code chatbots, and automate LINE messaging - all natively inside Salesforce.

★★★★★ 4.9 / 5.0 · 1,200+ AgentExchange reviews · 10+ years
Salesforce LINE Integration
224M+
LINE users
Globally
#1
Messaging App
in Japan
AI
Powered LINE
Messaging
24/7
Chatbot
Coverage
60k+
360 SMS
Global Users
24/7
Free
Support

How Salesforce LINE integration works - send, receive, and automate.

Salesforce LINE integration runs natively - no middleware, no tab-switching, no separate login. Every message sent or received is automatically tied to the right Salesforce record.

LINE Campaigns

Scale your outreach globally with LINE

Combine LINE data with 14 other channels, access in Salesforce. Create in-store B2C experiences and deliver quick responses at scale.

Regional reach
Japan, Thailand, Taiwan, Indonesia and SE Asia audiences.
Quickly filter target audiences and automate LINE messaging.
Payment URLs
Send URLs in LINE for faster payments and track for follow-up.
Salesforce Integration

Bring social DMs and Salesforce together.

Create Leads, Cases, and Opportunities from LINE conversations. Simplify routing with Omni Channel. Work efficiently on any Salesforce edition.

Create any record
Leads, Cases, Opportunities - directly from LINE messages.
Assign LINE messages to the right agent queue.
Messaging analytics with more granular reports on Salesforce.

Salesforce LINE app features used by 60K+ Users daily

Every Salesforce LINE feature lives inside your CRM - same records, same reports, same Salesforce workflows your team already knows.

LINE Integration
Japan & SE Asia messaging
LINE Chatbots
B2C journeys & qualification
Automation
Surveys, drips, keyword triggers
Bulk Messaging
Reach millions across Japan & SE Asia
Omni Channel & Analytics
Routing & Salesforce reporting
LINE SALESFORCE INTEGRATION

LINE - natively connected to Salesforce.

Set up LINE with Salesforce using a LINE Business Account and 360 SMS from AgentExchange. Manage all LINE conversations from the unified inbox alongside SMS, WhatsApp, and more.

  • LINE conversations in the Salesforce unified inbox with 14+ other channels
  • Auto logged to Lead, Contact, or Account records in Salesforce
  • Works on any Salesforce cloud - Sales, Service, Marketing, Health
Unified Inbox Any Cloud Auto-Logged Chats
Contact us
LINE CHATBOTS

Point-and-click chatbots for LINE.

Create in-store B2C experiences, qualify leads, and deliver quick responses to millions using point-and-click chatbots for LINE - no developer, no code.

  • Point-and-click chatbot builder for LINE - no developer needed
  • 24/7 qualification and customer support via LINE
  • Seamlesshandoff to live agentwith full conversation history
No Code B2C Journey 24/7 Engagement
Learn More
LINE AUTOMATION

Automate LINE from Salesforce.

Create surveys with drag-and-drop, trigger automated LINE messages from Salesforce Flow, and build drip campaigns with LINE as a channel alongside SMS, WhatsApp, and more.

  • Drag-and-drop survey builder for LINE
  • Salesforce Flow and APEX LINE automation
  • Multi-channel drips - include LINE alongside SMS, WhatsApp, and more
Survey Builder No-code Multi-Channel Drip
Learn More
LINE BULK MESSAGING

Send LINE campaigns to millions at scale.

Target bulk LINE audiences in Japan, Thailand, Taiwan, and Indonesia from any Salesforce Report, Campaign, or List View. Personalize at scale with merge fields and schedule for local time zones.

  • Bulk LINE messages from Salesforce Reports across any LINE-active market
  • Merge-field personalization - tailored at bulk scale
  • Schedule for different time zones, auto-skip opted-out contacts
Bulk from Reports Merge Fields Multi-Market
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LINE ANALYTICS

Route, track, and get report on every LINE message.

Route inbound LINE messages to the right agent with Salesforce Omni Channel. Track delivery, open, and link click rates, and access granular campaign analytics in native Salesforce reports.

  • Omni Channel routing - assign LINE messages by skill or department
  • Delivery, open, and reply rate tracking per LINE campaign
  • Granular analytics on text volume and message performance in Salesforce
Omni Channel Delivery Tracking Granular Reports
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MORE FEATURES
AI - BUILT INTO EVERY WORKFLOW

AI that works where your team already works

Every AI feature lives inside Salesforce - no extra tab, no third-party tool. Your team gets smarter replies, faster responses, and less manual work without changing how they work today.

AI LINE Chatbot

AI reads LINE messages, understands context, qualifies leads, escalates to agents, and auto-logs every interaction to Salesforce.

24/7 qualification Auto-logged
AI Language Support

AI translates LINE conversations in real time - enabling non-Japanese speaking teams to support Japanese, Southeast Asian, and other customers.

Japanese language support SE Asian languages
AI Drip Campaign Optimization

AI analyzes LINE engagement and suggests drip sequences, timing, and content based on audience behavior to improve response rates.

Behavior insights Send time optimization
224M+
LINE users
globally
AI-driven
LINE
messaging
No-code
LINE
automation
Future-ready
Compliance
mechanism

Add LINE to Salesforce within minutes - no middleware, no developer

Native AgentExchange install  ·  No developer  ·  No middleware  ·  GDPR & HIPAA compliant  ·  24/7 onboarding included

Salesforce LINE integration is one of 15+ channel integrations, all in one app.

Same Salesforce SMS app, same inbox, same features. Add channels without starting from scratch.

Explore all channels

Rest assured - you'll get all the same features across every channel. Switch channels without starting from scratch.

360 SMS App vs other Salesforce LINE apps

See exactly why 60K+ users chose the 360 SMS Salesforce LINE app over every other option on AgentExchange.

Most-reviewed SMS apps
1,200+ verified 5-star reviews
ELEMENTS
360 SMS App
SALESFORCE NATIVE · #1 RATED
Others
On AgentExchange
Support Free Paid
Natively-built Yes No
Salesforce Cloud Support All Clouds Limited to 1–2 clouds
Channels 15 Channels Limited to 3–4 channels
Chatbot No-code Complex
AI Capabilities Yes No
Drip Campaigns Multi-channel Single channel
Unified Messaging Console Yes No
GDPR Compliant Yes No
See how 360 SMS is better than other LINE apps Schedule a free demo View on AgentExchange ↗

Salesforce LINE integration by industry

Industry-specific Salesforce LINE workflows, pre-built templates, and proven use cases - ready on day one.

Retail
Retail

Product promotions and order updates via LINE for Japan, SE Asia, and other countries.

Explore
Healthcare
Healthcare

Appointment reminders and health alerts via LINE

Explore
Recruitment
Recruitment

Candidate outreach and engagement in Japan and SE Asia

Explore
Finance & Banking
Finance & Banking

Account alerts and payment links via LINE

Explore
Education
Education

Student communication and enrollment for Eastern European markets

Explore
Real Estate
Real Estate

Property listings and buyer outreach via LINE

Explore
Non-profit
Non-profit

Community campaigns and donor engagement

Explore

Trusted by 60K+ Users Globally

One of the most-reviewed Salesforce LINE app on AgentExchange- 1200+ verified reviews from real teams.

★★★★★

LINE from Salesforce unlocked Japan for us. Response rates are 4× higher than email for our Japanese audience.

James T.
APAC Head of Marketing
★★★★★

LINE chatbots in 360 SMS handle the majority of Japanese customer queries automatically. The point-and-click setup made it accessible for our non-technical team.

Sarah M.
CRM Manager · Retail
★★★★★

Managing LINE alongside WhatsApp and SMS in one inbox is exactly what our SE Asia team needed. Setup was done in a day.

Alex R.
Operations Lead · SE Asia

60K+ users. 100+ countries. 1,200+ five-star reviews.

Healthcare, finance, real estate, education — book a demo built around your LINE use case.

Frequently asked questions

Everything you need to know about Salesforce LINE integration with 360 SMS App

1. What is Salesforce LINE integration?
2. How do I integrate LINE with Salesforce?
3. Can I send bulk LINE messages from Salesforce?
4. Does Salesforce LINE integration need a LINE Business Account?
5. Is Salesforce LINE integration GDPR compliant?
6. What is Japan messaging Salesforce and why use LINE?
CONTACT US

Get in touch- hear back
in an hour or less

Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

24x7 global support
Average first response within an hour
Trusted by 60K+ users on Salesforce

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