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Agentforce AI Agents · SMS · WhatsApp · Voice · CTI · Native Salesforce

Automate Communication with 360 AI Agents Built on Agentforce.

Keep texts, sales calls, and chats on autopilot with 360 AI Agents built on Agentforce. AI Voice, AI Chatbot, Agentforce SMS integration, and CTI - automate workflows, boost conversions, and leverage real-time intelligence at every customer interaction.

Agentforce AI agents - native Salesforce
Salesforce Summit Partner
Works with or without Agentforce licence
SMS · WhatsApp · Voice · 15+ channels
360 AI Chatbot · Agentforce SMS · Qualifying Lead
1,200+
AgentExchange reviews · 5★ rated
15+
Agentforce
Channels - Agentforce SMS, WhatsApp, voice & more
24/7
Always-on AI engagement - Agentforce AI messaging never sleeps
50+
Live
Languages - AI Connect real-time call translation
Hours
To deploy. Same-day live Agentforce AI agents, not weeks
Agentforce AI Agents for Salesforce - find yours
Which Agentforce AI Agent Does Your Team Need?

Each 360 AI Agent is purpose-built for Salesforce - running natively inside your org as an Agentforce AI messaging agent, AI voice agent, or automation agent, with no middleware and no Agentforce licence required to get started.

All agents
Agentforce SMS & chat
Improve every call
Never lose a lead
Serve global customers
Hire without the admin
Automate Salesforce ops
-
⚡ Agentforce AI Chatbot · SMS & WhatsApp
Agentforce AI Chatbot · Messaging
360 AI Chatbot
Always-on Agentforce AI chatbot for SMS, WhatsApp, and web chat inside Salesforce. Qualifies prospects automatically, answers FAQs instantly, books demos in real time - 24/7, even when your team is offline.
24/7 qualification 15+ channels Auto demo booking
⚡ Agentforce AI Texting Agent · SMS Automation
AI SMS Agent for Salesforce · Messaging AI
360 AI Texting Agent
Agentforce AI messaging agent that translates and polishes outbound SMS, scores communication quality, detects tone and intent, reduces spam risk, and improves reply rates with human-like AI SMS automation for Salesforce.
Tone & intent detection Spam risk scoring Higher reply rates
⚡ Agentforce AI Voice Agent · Salesforce Native
Agentforce AI Voice Agents · Calling
360 AI Voice Agent
Agentforce AI voice agent that handles real-time inbound and outbound calls autonomously - answers FAQs, handles objections, books demos automatically, and logs every outcome natively to Salesforce. No Agentforce Voice licence required.
24/7 call handling Auto demo booking Full CRM logging
⚡ AI Calling Bot Salesforce · CTI
AI Coaching & CTI Intelligence · Calls
360 CTI - Transcription & Coaching
AI calling bot for Salesforce that combines real-time call transcription, smart mid-call suggestions, and live agent coaching - capturing every word accurately while improving closure rates and telephony efficiency.
30% faster resolution 40–50% less training 20% higher CSAT
⚡ Salesforce AI Automation · Vibe Coding
AI Automation Salesforce · Admin
360 Vibe - Salesforce Automation
AI Automation for Salesforce admin tasks - auto-creates triggers, generates layouts and validations, builds reports, and writes Apex on command. Reduce Salesforce admin workload dramatically without a developer queue.
Auto triggers & flows Report generation No dev queue
⚡ Agentforce AI Messaging · Translation
Agentforce Messaging Platform · Multilingual
360 AI Sales Assistant
Global sales enablement with real-time call translation across 50+ languages inside Salesforce. Your agent speaks in their language, the customer hears theirs - enabling multilingual AI WhatsApp and voice conversations that convert globally.
50+ languages live Zero latency No interpreters
⚡ Agentforce AI Agent · Independent
Agentforce AI Agents · HR & Talent
MIRA - AI Recruiting Agent
Autonomous Salesforce AI agent that handles the entire recruitment workflow - semantic screening, AI-generated interview questions, scheduling, and CRM updates - from application to booked interview the same day.
35% faster hiring 49% less prep time Auto CRM updates
⚡ Agentforce AI Agent · Independent
AI Messaging Automation Salesforce · Pipeline
LinkedIn Lead Parsing Agent
AI sales intelligence tool that parses LinkedIn intent, extracts client requirements, generates personalized Agentforce AI messaging outreach, and syncs leads and context back to Salesforce - pipeline built without manual scanning.
Intent parsing AI outreach drafts CRM auto-sync
⚡ Agentforce AI Agent · Independent
Agentforce AI Messaging Platform · Pre-Sales
SOW & WBS Generator
Automates pre-sales documentation inside Salesforce - parses RFPs, discovery transcripts, and audio, then generates complete Statements of Work and Work Breakdown Structures in under an hour. No developer dependency.
Days → <1 hour Audio & PDF parsing Auto WBS build

Agentforce AI Agents Platform
Two Modes. Zero Middleware. 100% Salesforce-Native Agentforce AI Messaging Automation.
Agentforce Compatible
All 360 AI agents work alongside Salesforce Agentforce - extending your Agentforce AI agents with SMS, WhatsApp, voice, and 15+ channels. The most complete Agentforce SMS integration on the AgentExchange. Fits into your existing agentic apps seamlessly.
No Agentforce Licence Needed
Every 360 AI agent runs fully independently inside Salesforce - no Agentforce licence required. AI Voice Agent, AI Chatbot, AI Texting Agent, and CTI all operate natively in any Salesforce org. Start automating today without any additional licence cost.
SMS · WhatsApp · Voice · 15+ Channels
One Agentforce AI messaging platform covers every channel - Agentforce chatbot SMS, AI WhatsApp chatbot for Salesforce, AI voice agents, CTI coaching, and real-time translation. Unified logging, unified automation, one Salesforce org.
Agentforce AI messaging & automation - business impact
Real Numbers from Real Agentforce Deployments

Product-measured and customer-reported across 360 AI Agents built on Agentforce. Not projections.

More demos booked via Agentforce SMS
360 AI Chatbot qualifies inbound leads 24/7 across SMS and WhatsApp - every lead gets a response, every response is logged to Salesforce
360 AI Chatbot · Agentforce SMS Integration
30%
Faster call resolution with AI CTI coaching
360 CTI transcribes and coaches agents mid-call - accurate answers, first time, every time, with every outcome auto-logged to Salesforce
360 CTI · AI Calling Bot Salesforce
40–50%
Less agent training time
New reps ramp faster - CTI coaches live instead of waiting for post-call review. Agentforce AI messaging handles tier-1 queries automatically
360 CTI · Agentforce AI Messaging Agent
50+
Languages - real-time call translation
360 AI Sales Assistant translates calls live across 50+ languages - global Agentforce messaging without interpreters or extra headcount
360 AI Sales Assistant · Agentforce Messaging Platform
35%
Faster hiring with MIRA AI Recruiting
MIRA screens, generates interview questions, schedules, and updates Salesforce end-to-end - same-day from application to booked interview
MIRA · Agentforce AI Agent · Recruiting
<1hr
RFP to complete SOW & WBS
Pre-sales docs that took days now take under an hour - deals stop stalling at proposals, BA teams run independently without dev input
SOW Generator · Agentforce AI Agents
360 AI Agents on Agentforce vs teams without - measured impact
Demos booked - Agentforce SMS
3× ↑
Call resolution speed
30% ↑
Agent training speed
45% ↑
Languages - AI voice & chat
50+ ↑
Recruitment admin
35% ↓
Pre-sales doc time
90% ↓
After-hours lead loss
→ 0
"We have estimated that we have saved over $100,000 in operational costs using the 360 SMS platform. It's so innovative that we've already seen a number of productive features and enhancements over a short period."
Verified · AgentExchange Customer Review · 5★
Agentforce SMS + voice + CTI - 100% Salesforce native
Every 360 AI agent runs inside your existing Salesforce org. No external platform, no data leaving your environment, no Agentforce licence required to get started.

Agentforce AI agents platform - how we compare
A Complete Agentforce AI Messaging Platform - Not Just a Channel Add-On

Most tools add SMS or WhatsApp as a channel for Agentforce. 360 SMS App is a full Agentforce AI messaging platform - autonomous AI agents for voice, SMS, chatbot, CTI, recruiting, admin, and pre-sales, running natively inside Salesforce with or without an Agentforce licence.

Elements 🏆 360 SMS #1 Rated · Salesforce-Native · 10+ Years Others
Support Free Paid
Natively-built Yes No
Salesforce Cloud Support All Clouds Limited to 1–2 clouds
Channels 15 Channels Limited to 3–4 channels
Chatbot No-code Complex
AI Capabilities Yes No
Drip Campaigns Multi-channel Single channel
Unified Messaging Console Yes No
GDPR Compliant Yes No


FAQs

Direct answers to the most common questions about Agentforce AI messaging, Agentforce SMS integration, and 360 AI Agents for Salesforce.

1. What is Agentforce SMS integration with 360 SMS App?
2. What does the 360 AI Chatbot do as an Agentforce AI chatbot?
3. How does the Agentforce AI texting agent work?
4. What do Agentforce AI voice agents do in Salesforce?
5. Does 360 SMS App require an Agentforce license?
6. What is 360 CTI and how does it improve on-call agent performance?
7. Which channels does the Agentforce AI messaging agent support?
8. How is 360 SMS App different from other Agentforce AI messaging platforms?
CONTACT US

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Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

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