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360 SMS is an easily implemented integration of inbound and outbound Text Messaging (SMS) capabilities within Salesforce as well as MMS (sending pictures and…
Read MoreSending SMS through Process Builder
Sending SMS Through Flows Basics Salesforce Flows provide a code-free approach for effectively managing the triggering of Outbound Text Messages and handling Incoming Messages…
Read MoreBatch Texting Techniques
There are three ways to send Batch Text Message aka Bulk SMS, Batch SMS with 360 SMS. This also applies to Batch MMS (sending…
Read More360 SMS – Email to SMS Configuration
360 SMS provides the unique capability to REPLY to the Incoming SMS Notification email and have the text of that reply be sent as…
Read More360 SMS Pardot Integration
Pardot’s primary method of integrating with native Salesforce is via its “Completion Action” feature whereby a web hit or form completion or any other…
Read More360 Email Sync User Guide
Email Sync refers to the process of synchronizing or integrating email functionality across various devices or platforms to ensure consistent and updated information. In…
Read More360 File Sync User Guide
360 File Sync is an application designed with the primary objective of syncing the uploaded files between Salesforce and Google Drive. This addresses storage…
Read More360 Mass mailer User Guide
“Mass Email” refers to the capability of sending a large number of emails to a targeted audience simultaneously. Mass email is not limited to…
Read More360 SMS: AI
This document outlines the implementation of the ChatGPT with the 360 SMS App. ChatGPT is a conversational AI developed by OpenAI, based on the…
Read MoreGuidelines For Avoiding Spam Messages In 360 SMS App
When subscribers receive messages they find objectionable, they may file complaints or report the carrier to governing bodies, seek damages, or simply stop being…
Read MoreViber User Guide
A “Viber Channel” is a popular messaging and calling app that is an integration or functionality that enables users to send and receive messages…
Read MoreFacebook User Guide
Facebook is a social media and social networking website. It has grown to become one of the largest social networks in the world, with…
Read MoreKakao Talk User Guide
KakaoTalk is a popular South Korean messaging app. 360 SMS has now integrated with KakaoTalk, providing a channel for customers to use it for…
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