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AI-powered · No Code · 15 Channels · Salesforce-Native

No Dependency on Just
Einstein Chatbot
in Salesforce

Spawn a Salesforce Texting Chatbot - build one or many yourself without ANY custom code. Works for any industry, CRM, and texting channel. No separate integrations or technical knowledge needed. Tailor complete conversation journeys in minutes.

4.9/5.0
1,200+ AppExchange reviews
60K+ users
Salesforce Chatbot No-Code Builder
397%
Increase in Conversions
217%
Better Retention
15
Channels Supported
1,200+
AppExchange Reviews
Zero Code
Drag & Drop Builder
NO-CODE FLOW BUILDER · DRAG & DROP
  • 1
    Trigger: Lead Created in Salesforce
    Bot fires automatically on any CRM event - lead created, field updated, stage changed, or any custom trigger inside Salesforce.
  • 2
    Ask Qualifying Questions via SMS
    Branch on keyword reply - BUY / SELL / custom keywords. Every reply drives the conversation forward along a different path tailored to the customer's intent.
  • 3
    Capture Details into Salesforce Fields
    Zero manual entry - all data mapped automatically to Salesforce fields. Leads, Contacts, Opportunities, and custom objects all updated in real-time.
  • 4
    Automate Responses & Trigger Next Step
    Book an appointment, alert a rep, or enter a drip sequence automatically. All data captured in CRM - easy tracking and follow-up from that point forward.
All data captured in CRM · Easy tracking & follow-up

Build Salesforce Chatbot Without Coding - For Any Industry, Any CRM

Configure a Salesforce Chatbot without coding to automate customer interactions such as lead qualification, customer support, and FAQs. Powered by AI, it delivers answers in seconds - automating responses, capturing leads, and providing personalized support so your team can focus on high-value tasks.

Need a chatbot for another CRM or industry? No sweat - it's just drag and drop

No dependency on just the Einstein bot in Salesforce. No separate integrations or technical knowledge needed. Tailor complete conversation journeys in minutes. Teams save millions in spend - configuring processes in days, not years.

We give you all the tools you need to create your own texting chatbot that works on 11 channels

Communicate Productively, Always

Automate and scale 2-way interactions with point-and-click. Handle any volume of customer conversations simultaneously without increasing headcount.

Be Where Customers Are

Merge and control 15 in-built communication channels from one chatbot. Meet customers on SMS, WhatsApp, Instagram, or any channel they prefer.

Move the Chatting Needle

Capture details and progress to trigger the next conversation. Every reply branches the flow, updates the CRM, and moves the lead forward automatically.

Extensible In-Built Tools

Save millions in spend. Configure processes with point-and-click tools in days, not years. Teams see 70% faster information retrieval when knowledge is centralized inside Salesforce.

Salesforce WhatsApp Chatbot Configuration
WHATSAPP CHATBOT · SALESFORCE-NATIVE CONFIGURATION

Salesforce WhatsApp Chatbot Is Much Easier to Configure Now

Configure a Salesforce WhatsApp Chatbot without coding and automate customer support, lead qualification, and sales interactions via WhatsApp directly within your Salesforce ecosystem. The chatbot logs all conversations automatically in Salesforce, ensuring that your team has full visibility of every interaction.

WhatsApp Business API · No code · No API keys · No middleware · Handles FAQs, lead qualification, product enquiries, multilingual · All conversations auto-logged to Salesforce · TCPA & GDPR opt-out built in.

An Ideal Salesforce Chatbot Integration - for Every Industry

Win them on the mobile, win them over completely. Ditch boring forms and make lead qualification more interactive and engaging over mobile.

Education & Edutech

Help student counselors scale student engagement and enroll more students with an admissions chatbot for your institution - automated, 24/7, across SMS and WhatsApp.

Financial Services

Build trustworthy relationships for financial services. Pre-qualify customers for loans with automated chatbots and respond to them fast - no manual follow-up needed.

Healthcare Services

Increase treatment adherence for treatment programs. Communicate compliantly over Veeva or any CRM with HIPAA compliance - patient interactions automated and logged.

Real Estate

Respond to serious home buyers immediately and get the conversation to an open house appointment faster - chatbot qualifies, books, and routes hot leads 24/7.

Insurance

Automate policy renewals, claims status updates, and inbound queries - reduce call volume without any code. Every interaction logged automatically in Salesforce.

Recruitment

Screen candidates, schedule interviews, and send offer letters via SMS chatbot - all automated inside Salesforce. Reduce recruiter workload while improving candidate experience.

360 SMS May Surprise You - Much Cheaper, Much Easier, No Limits

Chatbot Salesforce Integration with 360 SMS is much cheaper in comparison to Salesforce Einstein bot pricing. It's also completely predictable and super easy to set up. And there's no limit on the number of simultaneous customer conversations you can automate. Tailor complete conversation journeys on a chatbot for your industry in minutes - saving months and thousands of dollars on custom code.

360 SMS Chatbot vs Einstein - What You Get
Much Cheaper - Predictable pricing, no surprise Einstein licensing costs or per-conversation charges
Super Easy to Set Up - Drag and drop, go live the same day - no specialist setup required
No Limit on Conversations - Handle unlimited simultaneous customer conversations with no throttling
15 Channels - SMS, WhatsApp, Instagram, CTI and more - all from one chatbot configuration
No Developers Needed - Point-and-click for any industry or CRM - no technical knowledge required
Compliance-Ready & Enterprise-Secure - Governance and access control built in for Salesforce AI chatbot use cases
Build a Salesforce texting chatbot without any code - for any industry, any CRM, 15 channels

Book a demo • Get the App • 60K+ teams on Salesforce • 1,200+ AppExchange reviews

50% LOWER OPEX · 70% FASTER INFORMATION RETRIEVAL

Save Months and Thousands of Dollars on Custom Code - Go Live the Same Day

Teams using 360 SMS report 50% lower OpEx through automation and reduced time-to-answer across Salesforce AI chatbot use cases. Configure processes with point-and-click tools in days, not years. No developers needed, no Einstein dependency, no separate integrations - just drag, drop, and launch.

AI-Powered No Code 15 Channels No Einstein Dependency TCPA & GDPR Ready Bring Your Own Number

"Build one or many chatbots yourself - without ANY custom code, for any industry, any CRM."


360 SMS Chatbot is AI-powered and built for Salesforce AI chatbot use cases - qualifying leads, answering FAQs instantly, handling multilingual conversations, and reducing repetitive queries. Teams report 70% faster information retrieval and 50% lower operational costs. No limit on simultaneous conversations. Go live the same day.

Build Salesforce Chatbot Without Coding

Get the App · Ask for a Demo · 60K+ teams on Salesforce · 1,200+ AppExchange reviews

Frequently Asked Questions

Everything you need to know about Salesforce Chatbot with 360 SMS App

1. Can Salesforce send text messages?
2. What makes 360 SMS the #1 Salesforce SMS app?
3. How is 360 SMS different from Salesforce Digital Engagement?
4. Does 360 SMS work with all Salesforce objects?
5. Can the Salesforce Chatbot handle AI-powered use cases like lead qualification and instant answers?
6. Can I use my existing phone number?
CONTACT US

Get in touch- hear back
in an hour or less

Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

24x7 global support
Average first response within an hour
Trusted by 60K+ users on Salesforce

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