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Salesforce AI Voice Agent · Native · No Agentforce Required

The only AI Voice Agent built inside Salesforce

Qualify every inbound lead, answer FAQs, and book demos through human-like voice conversations - 24/7, autonomously, with every outcome logged natively to your Salesforce CRM. No external platform. No Agentforce license.

Book a free demo See how it works
5★ AgentExchange · 1,200+ reviews
Salesforce Summit Partner
Live in hours, not weeks
Works without Agentforce
The only AI Voice Agent built inside Salesforce.
1,200+
AgentExchange reviews
5★ rated
24/7
Autonomous lead qualification
3×
More qualified demos
Measured
40%
Leads arrive outside hours
Hours
To deploy - not weeks
Works with your Salesforce setup:
With Agentforce
Extends your existing Agentforce agents with voice
Without Agentforce
Runs fully independently - no license needed
100% Salesforce native
No middleware · no external platform
How it works

From Inbound Lead to Booked Demo - Fully Automated

The 360 SMS AI Voice Agent for Salesforce handles the entire qualification and booking workflow, with every step logged natively to your CRM.

AI Voice Agent
Lead submits form or calls in
Agent answers instantly - at 2 PM or 2 AM - in a natural, conversational voice
Zero wait time
AI Qualification
Dynamic qualification questions
Asks your custom BANT criteria - budget, team size, CRM, use case - naturally mid-conversation
Your playbook, automated
AutoBooking
Demo booked directly in-call
Qualified leads are offered a meeting slot and confirmed before the call ends - no follow-up needed
Calendar sync included
Salesforce Sync
Everything logged automatically
Lead score, qualification answers, call summary, and next steps - all written to the Salesforce record, instantly
100% Salesforce native
Features

Unlike Generic Voice Bots - Purpose-Built for Salesforce

A purpose-built Salesforce AI voice agent - designed to qualify, log, and convert inside the CRM your team already uses every day.

Conversational AI, not a script bot
Natural language understanding handles interruptions, follow-up questions, and off-topic responses - just like a skilled SDR would.
Custom qualification criteria
Define your own BANT questions, scoring thresholds, and routing rules. The agent qualifies to your exact playbook - not a generic template.
Real-time lead scoring in Salesforce
Every qualification signal is scored and written to the Salesforce lead record in real time - your reps see intent and context before their first call.
Conversational AI, not a script bot

Auto-booking, auto-logged - zero manual steps

In-call demo scheduling
Qualified leads book a meeting before they hang up - the agent offers available slots, confirms, and sends a calendar invite. No follow-up emails.
Native Salesforce logging - no integration needed
Call summary, lead score, qualification answers, and booked meeting all write to the Salesforce record automatically. No webhooks, no middleware.
Smart rep routing
High-intent leads are routed to your senior reps. Unqualified leads receive a helpful response and are flagged for nurture. No rep time wasted.
Auto-booking, auto-logged - zero manual steps
Results

What Salesforce AI Voice Agents Deliver - by the Numbers

Research-backed metrics from AI voice agent deployments. Your results will vary, but the direction is consistent.

3×
More qualified demos booked
Industry benchmark
40%
Leads arrive outside business hours
AgentisPro 2026
<60s
Average response time
Measured
100%
Call outcomes logged to Salesforce
360 SMS App
"For cost savings, we have estimated that we have saved over $100,000 in operational costs by using the 360 SMS platform. It's so innovative that we've already seen a number of productive features and enhancements over a short period."
Verified review · Salesforce AgentExchange · 5★
Industries

Which Teams Use an AI Voice Agent for Salesforce

The same Salesforce-native AI agent works across industries and team types - any team that receives inbound leads and wants them qualified automatically.

Sales Teams
Inbound lead qualification at scale
Qualify every form submission, website inquiry, or inbound call - 24/7. Reps only speak to leads who've already confirmed intent, team size, and CRM.
3× more demos booked
Healthcare & Wellness
Patient intake and appointment booking
Collect intake information, verify insurance eligibility questions, and book appointments automatically - compliant, consistent, 24/7.
Zero missed after-hours calls
Real Estate
Property inquiry qualification
Qualify buyer intent, budget, and timeline the moment a lead enquires about a listing - before a human agent has to follow up manually.
Same-day qualified callbacks
Education
Enrollment and admissions qualification
Answer prospective student questions, assess program fit, and book admissions consultations - at any hour, in any timezone.
Higher enrollment conversion
Legal & Insurance
Case and policy inquiry screening
Collect incident details, assess initial viability, and route qualified inquiries to the right team - before a paralegal or agent picks up.
Consistent triage at scale
Finance & Mortgage
Loan and mortgage lead qualification
Qualify borrower intent, basic eligibility criteria, and route high-intent leads to advisors - fully logged to your Salesforce org.
Pre-qualified lead pipeline
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Frequently Asked Questions

Common questions about the Salesforce AI Voice Agent

1. Do I need a Salesforce Agentforce license to use the AI Voice Agent?
2. How is this different from a traditional IVR system?
3. How does the AI Voice Agent log calls to Salesforce?
4. Can I customize the qualification questions and scoring criteria?
5. How long does it take to deploy?
6. Is this the right fit for my team?
7. What happens when the AI can't answer a question?
8. Does the AI Voice Agent work for outbound calling?
9. How does the AI Voice Agent compare to a human SDR?
CONTACT US

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Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

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