Salesforce Automated Text Message App, Any Channel. Any Logic.
Send Messages over Any Channel with Comprehensive Business Logic.
Use Apex, Process Builders, Flows, Workflows, and Integrations to automate every touchpoint - without writing a single line of code if you choose not to.
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1Complete Ease-Of-UseFor all levels of Salesforce expertise - zero-code iText Surveys, Flows, or full Apex customization.
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2Absolute Flexibility-of-ChoiceOver any desired Salesforce automation type and level of process-control - from no-code to custom API integrations.
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3Reduce Customer Acquisition & Retention CostsConcentrate resources on automation that matters - from candidate recruitment to drip campaign management.
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4Schedule, Trigger, and Respond AutomaticallyPull and send messages to the latest phone numbers, process incoming texts by keywords, and schedule by relationship type.
End-to-End Automation That Reduces Cost & Drives More Revenue
Our end-to-end automation solution for SMS messaging in Salesforce helps reduce customer acquisition and retention cost by concentrating on two principal focuses: Complete Ease-Of-Use for all levels of Salesforce expertise, and Absolute Flexibility-of-Choice over any desired Salesforce automation type and level of process-control.
360 SMS automation accommodates and elevates all levels of process control - from Zero-code iText Surveys to Apex Code & Triggers to Third-Party API Integrations. Your team gets full control at every level.
Uncover Limitless Utility with No-Code Text Automation
Trigger automated messages on record changes, life events, new objects, and incoming keywords - zero coding required.
Record Updates & Changes
Trigger automated messages for changes and updates to record details. Keep contacts informed the moment something important changes in Salesforce.
Life Events & Reminders
Send automated alerts on life events or reminders for upcoming appointments - the right message, to the right person, at exactly the right time.
New Object & Record Creation
Fire automated outbound messages on creation of new objects or records in Salesforce - ideal for onboarding, lead follow-up, and service workflows.
Reserved Keyword Triggers
Process incoming texts based on reserved keywords and respond automatically - enabling hands-free conversations, survey routing, and case management.
Every Level of Salesforce Automation - All in One Place
Process Builder, Workflows, Apex Classes and Triggers (on anything), Custom Code Automation, and Third-Party API calls - 360 SMS puts every level of control at your fingertips without limiting your options.
Automation for Every Business Operation
Internal and external operations, recruitment, customer support, drip campaigns - 360 SMS automation handles it all from within Salesforce, zero code if you choose.
Candidate Recruitment
Recruit candidates remotely with fewer face-to-face interviews. Automate screening messages, interview reminders, and offer notifications from Salesforce.
ExploreInternal Operations
Choose sender numbers dynamically, account for dark hours, reuse configurations from the 'Last SMS', and trigger texts internally across Salesforce objects.
ExploreDrip Campaigns
Add targets to a Drip Campaign audience directly from Salesforce flows. Schedule different messages for different uses, relationships, and scenarios.
ExploreChatbots & Surveys
Implement complex Chatbots and Surveys with zero intervention. Choose between cold-start questions, reuse multi-purpose surveys, and avoid repetition.
ExploreSupport & Case Management
Automate case updates, route incoming texts by keyword, and deliver MMS automatically for richer customer support experiences inside Salesforce.
ExploreRingless Voicemail
Send Ringless Voicemails for a personal touch - automated, non-intrusive, and delivered straight to voicemail without interrupting the recipient.
ExploreAutomation Tools Don't Make You Automated
It's not the tool, but how you use it that drives results. 360 SMS builds automation at the center of everything - so you can focus on business outcomes instead of managing message queues. Be ready for any scale of operation with flexible automation architecture that works at every level of Salesforce expertise, even as your team and requirements grow.