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AI Connect · Real-Time Voice Translation · 50+ Languages · Salesforce Native

Speak to Every Customer in Their Language   with AI Connect

Speak to your customers in their language without hiring multilingual support staff. AI-Connect is an AI voice translator for automatic live call translation that improves resolution speed.

5★ AgentExchange · 1,200+ reviews
Salesforce Summit Partner
50+ languages · bidirectional
No interpreters needed
AI Connect · Live Call Translation
1,200+
AgentExchange 360 SMS app reviews
5★ rated
50+
Languages - bidirectional real-time
~$2.1T
Annual economic loss from language barriers
<200ms
Translation latency - feels natural
0
Human interpreters needed
Works with your existing setup:
Salesforce call translation
Natively integrated - transcripts auto-logged
Zoho & other CRMs
Multi-environment integration via APIs
Inbound & outbound
Live translation on every call direction
How it works

AI-Connect in Action - Clear, Human Conversations

AI-Connect listens, understands, and delivers AI call translation for live conversations, bidirectionally, across 50+ languages.

Call Initiation
Live Call Begins
A call begins between two participants speaking different languages - AI-Connect activates instantly
Zero setup required
Speech Recognition
Real-Time Speech Understanding
AI-Connect listens to each speaker in real time and understands intent, context, and industry-specific language
Context & intent intact
Instant Translation
Instant Language Translation
Speech is translated instantly using real-time voice translation and played back in the listener's preferred language in <200ms
<200ms latency
Seamless Exchange
Fluid, Natural Conversation
Both parties speak naturally - AI-Connect translates each response bidirectionally with tone and context preserved throughout
No interpreters needed

Features

Deliver Multilingual Experience Without Language Barrier

See what real-time multilingual call translation makes possible in every conversation - across customer support, sales, and cross-border operations.

Real-Time Multilingual Translation Across 50+ Languages

Two-Way Conversations That Feel Natural
Both sides hear each other in real time with context and intent intact.
AI-Driven Clarity and Accuracy
AI Connect understands real speech, emotion, and industry language.
Low Latency Voice Processing
Responses happen under 200ms from speech to translated playback.
AI Connect · Real-Time Translation

Context and Tone Adaptation with Enterprise-Grade Reliability

Context and Tone Adaptation
AI adjusts translations to match tone and context for empathetic communication.
Enterprise-Grade Security
Securely handle high call volumes across teams and regions.
Salesforce Native Integration
Call translations logged to Salesforce workflows automatically.
Custom Vocabulary Support
Adapt the AI to industry-specific terms, acronyms, or brand language.
Context and Tone Adaptation with Enterprise-Grade Reliability

Results

AI Call Translation That Works While You Speak

Not sure how much miscommunication is impacting your CX and ROI? Here's what AI Connect delivers for organizations that operate across languages.

50+
Languages - bidirectional real-time
~$2.1T
Annual economic loss from language barriers
<200ms
Translation latency - feels natural
0
Human interpreters needed - 24/7 AI
"For cost savings, we have estimated that we have saved over $100,000 in operational costs by using the 360 SMS platform. It's so innovative that we've already seen a number of productive features and enhancements over a short period."
Verified review · Salesforce AgentExchange · 5★
Industries

Built for Industries Where Clarity is Critical

AI-Connect is designed for organizations that rely on clear, trusted communication at scale - across borders, languages, and customer segments.

Patient consultations without language barriers
Clinicians communicate directly with patients in their native language - improving informed consent, reducing misdiagnosis risk, and staying available during emergencies when human interpreters aren't.
Available when interpreters aren't
Cross-border property transactions
Agents speak to international buyers and sellers naturally - eliminating miscommunication on pricing, terms, and timelines that can kill deals.
More cross-border deals closed
Pharma
Precise communication on clinical calls
Custom vocabulary support ensures technical terms, drug names, and protocols are translated accurately - critical for patient safety and regulatory compliance.
Custom vocabulary · zero ambiguity
Travel & Hospitality
Seamless multilingual guest support
Support international guests in their language at every touchpoint - bookings, complaints, and special requests handled fluently without multilingual staff.
Multilingual CX at no extra headcount
Compliant cross-language advisory calls
Advisors explain complex financial products to clients in their preferred language - with full bilingual transcripts saved for compliance and training.
Full bilingual audit trail
Retail
Global support without language gaps
Support teams resolve returns, complaints, and product queries across languages - improving CSAT for international customers without hiring per-language agents.
Global support, local experience
Multilingual student & parent support
Admissions, enrollment, and student services teams communicate with international students and parents naturally - improving access and conversion.
Higher international enrollment
First-call resolution across all languages
Agents resolve queries on the first call regardless of language - eliminating hold times, interpreter wait, and repeat contacts driven by miscommunication.
Higher FCR across all languages

FAQs

Questions? We've Got Answers

1. What is AI-Connect used for?
2. How does AI call translation work in real time?
3. Is this automatic call translation or do users need to trigger it?
4. Can AI-Connect be used for Salesforce call translation?
5. Can it work with other CRMs like Zoho?
6. Is it suitable for AI call translation for CRM teams like sales and support?
7. What happens during emergencies when human interpreters aren't available?
8. Does AI-Connect support industry-specific terminology?
CONTACT US

Get in touch- hear back
in an hour or less

Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

24x7 global support
Average first response within an hour
Trusted by 60K+ users on Salesforce

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