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+91 852 710 0131No One Does Salesforce Texting Like We Do. That's the Power of 360 SMS.
The state-of-the-art for business texting in Salesforce is us.
Get only the most exhaustive capabilities for texting, channels, compliance management, and automation - everything your customer-facing teams need, all natively inside Salesforce.
"We searched for other applications for texting in Salesforce before and found 360 SMS to be the best product. Since we started using the 360 SMS App, our response rate has increased by 50%+ from our candidates, which gave us higher chances to generate revenue."
The texting app market is crowded. Pick only the best. Every great feature in Salesforce texting happened here first.
Access exclusive Salesforce text messaging capabilities wherever customers are
9 Pre-Integrated Business Channels in One Salesforce App
Get on a first-name basis with customers across every channel they use - all from a single Salesforce text messaging app
SMS
Land messages directly in the customer’s notification bar, even on feature phones without any apps installed.
Facebook Messenger
Drive business to your FB page and reach the most customers globally on any device, even the desktop.
Send approved messages and keep the 24-hour consent open with auto-scheduled messages.
Rule the customer DMs with in-store experiences and outclass other Instagram businesses.
Communicate deeper with a captive audience in Asia’s most active messaging platform.
Viber
Target lower-end devices and feature phones in Eastern Europe with wide reach.
LINE
Tap into Japan & Southeast Asia’s most active messaging communities.
MMS
Multimedia messages that increase engagement and faster response rates.
KakaoTalk
Reach South Korea’s market using one of its most popular messaging apps.
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1Set Up Campaigns, Automation & Actions in SalesforceSend messages to millions with Bulk SMS, handle 2-way conversations with chatbots, and automate Salesforce actions on any object based on keywords.
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2AI-Powered Messaging at Scale & in Real-TimeLeverage AI to personalize conversations, optimize message content, and respond in real time, while intelligently automating engagement and multichannel journeys.
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3Generate Complete Analytics & Granular ReportsGenerate complete messaging analytics and more granular reports on Salesforce - making every campaign decision data-driven.
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4Manage P2P Conversations Faster with AI SuggestionsManage P2P conversations faster and better with auto-suggested responses based on ongoing discussions - AI-powered inside Salesforce.
Most Easy-to-Use, Most Comprehensive Texting App for Salesforce
Unlock the potential of Salesforce SMS communication with our user-friendly and intuitive text messaging app. Whether single or bulk, 360 SMS simplifies sending and receiving SMS messages directly from Salesforce - accelerating customer interactions and empowering every team to perform most messaging operations from a single-window console.
2-Way Drag-and-Drop Chatbots · Point-and-Click Drip Campaigns · Bulk Messaging from Salesforce Reports · AI & AI Agents-powered Messaging · Phone Number Management · User-Defined Consent Management · Multichannel Inboxes · Power-Texting
Everything Your Teams Need to Drive Revenue with SMS
From first-touch campaigns to post-sale loyalty - 360 SMS covers every customer interaction across the revenue cycle
Boost Sales with Text Discounts
Send text-based discount codes and promotional offers that arrive directly in the customer's notification bar - the highest-engagement channel for promotional content.
One Keyword, Unlimited Actions
Automate a lot with one keyword: actions, campaigns, chatbots, customer support, sign-ups, and opt-outs - a single reserved keyword triggers the full Salesforce workflow.
Re-Engage Call & Email Avoiders
Customers who ignore emails and screen calls still open texts - SMS reaches the unreachable segment every other channel leaves behind.
Build Loyalty on SMS
Build loyalty programs on SMS and get feedback through Salesforce text message surveys. Drive repeat engagement, NPS collection, and customer satisfaction scoring natively inside Salesforce.
Boost Sales with Text Discounts
Send text-based discount codes and promotional offers that arrive directly in the customer's notification bar - the highest-engagement channel for promotional content.
One Keyword, Unlimited Actions
Automate a lot with one keyword: actions, campaigns, chatbots, customer support, sign-ups, and opt-outs - a single reserved keyword triggers the full Salesforce workflow.
Re-Engage Call & Email Avoiders
Customers who ignore emails and screen calls still open texts - SMS reaches the unreachable segment every other channel leaves behind.
Build Loyalty on SMS
Build loyalty programs on SMS and get feedback through Salesforce text message surveys. Drive repeat engagement, NPS collection, and customer satisfaction scoring natively inside Salesforce.
Find branded numbers and keywords for any geography
Get Quality Phone Numbers &
Keywords - Any Type, Any Geography
70% of consumers prefer SMS. Get better throughput with a vanity short code, send more messages faster, and pay less per message - all with the right number type.
Dedicated & Shared Short Codes
High throughput messaging and memorable numeric identity.
Vanity Numbers & Long Codes
Enhance branding and send messages faster with cost efficiency.
Text-to-Landline & VoIP
Enable texting on existing business numbers seamlessly.
Porting & Hosting (BYON)
Keep your existing number and maintain brand identity.
Rated 5/5 across online review platforms for texting
We're Raising the Bar for B2B Texting
“With the 360SMS WhatsApp solution, we can connect with customers faster. The app is easy to configure and use.”
HEM TOBIAS“Support has been outstanding. The solution is simple and highly effective. Highly recommended!”
ALFRED DAVID“We realized faster responses with WhatsApp messaging. Implementation was easy.”
ALEXANDER SCHNELL“360 SMS stands above competitors. The product is excellent and delivers results.”
STEVEN ZINCutting-Edge Salesforce Text Messaging That Keeps You One Step Ahead
Embrace the future of Salesforce communication with our feature-rich text messaging app. Enhance customer communication with personalized SMS messaging, making an impact with each message you send. Manage and monitor SMS campaigns effortlessly, achieve outstanding results, and rule the DMs - with 360 SMS. 70% of consumers prefer SMS.
The #1 Salesforce Texting App - 15 channels, AI-powered, all natively inside Salesforce
Book a demo • Get the App • 60K+ teams on Salesforce • 1,200+ AppExchange reviews • 24/7 free support
The Most Comprehensive Salesforce Texting Capabilities - All in One App
Every capability your teams need, natively inside Salesforce, with the support and onboarding to match
Easy to Use - Zero Learning Curve
Familiar, intuitive interface means reps start using it immediately. Point-and-click setup for chatbots, drip campaigns, and automation - no developer required at any step.
ExploreElevated Productivity
Single-window console. Reduce navigation and skip screen-switching. Perform most messaging operations from one place - saving time, effort, and reducing errors in every customer interaction.
ExploreBuilt-In Compliance
TCPA, GDPR, HIPAA-conscious compliance with user-defined consent management. Compliance built into the architecture - not bolted on. Set-and-forget with zero ongoing legal risk.
ExploreOutstanding Support - Dedicated SPOC
360SMS allots you a dedicated SPOC who takes care of all your requirements and onboarding with near-zero wait times - as confirmed by customers across every review platform.
ExploreQuick to Go Live
Easy to deploy and start using. Whether you need a dry-run for complex requirements or a straightforward setup, 360 SMS gets you sending in the shortest possible time.
ExploreAll Salesforce Clouds Supported
Works across Sales Cloud, Service Cloud, Marketing Cloud, and any custom Salesforce implementation. Supports campaigns over even the most customized record types.
Explore