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Case Studies That Show Real Impact

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How 211 San Diego Strengthened Emergency Outreach with 360 SMS

211 San Diego streamlined community communication using SMS—improving outreach, automating campaigns, and enabling real-time engagement during emergencies and critical situations.

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How UNICEF Mexico Scaled WhatsApp Donor Engagement with 360 SMS

UNICEF Mexico, a leading humanitarian organization, leveraged the 360 SMS App within Salesforce to run compliant, scalable WhatsApp messaging for donor and supporter engagement, improving fundraising, operational efficiency, and real-time campaign visibility.

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