Manage all your Salesforce SMS, WhatsApp, Instagram, Facebook, and calls in one unified inbox — right inside Salesforce. Activate channels popular across the United Kingdom. Every message stays synced and auto-logged.
Most Salesforce SMS apps stop at basic messaging. 360 SMS stands out with 1,200+ AppExchange reviews, AI-powered multichannel communication, AI agents, and 15+ channels-powering smarter Salesforce text messaging.
Real feedback from Salesforce users across industries. Trusted by teams who rely on proven Salesforce messaging app performance.
Go beyond SMS with WhatsApp, Messenger, Instagram, CTI, and more-managed seamlessly inside your CRM.
From translation to drip suggestions, AI and intelligent agents help you optimize Salesforce text messaging without losing the human touch.
Enterprise-grade information security certification. Your data is protected to the highest international standards.
Keep all your data within the United Kingdom. We can provision UK only data centres for full data residency compliance.
Our Data Processing Agreement meets all Schrems 2 requirements — safe international data transfers fully covered.
Privacy by design. We implement zero data retention — learn how we implement privacy by design.
Get our best features over all 15 in-built Communication Channels. Reach your customers on every channel they prefer — without leaving Salesforce.
Build Chatbots, scale interactions, send bulk messages to millions, go multichannel, segment, and daypart messages — all from UK to global customers.
Route Connect with customers across SMS, WhatsApp, Facebook Messenger, and more from one platform.→
Engage customers with real-time two-way messaging and deliver more personal experiences.→
Reach millions of customers across multiple communication channels without losing personal touch.→
Build and launch automated chatbots without relying on technical teams or developers.→
Keep sender numbers consistent to build familiarity and improve response rates.→
Perform messaging activities and conversations from one single console and boost productivity.→
Share branded links and monitor customer engagement through click tracking.→
Automate messages through Salesforce Flows, Workflows, or Apex or use no code automation for simple use cases.→
Create and optimize AI-driven multichannel drip campaigns for better engagement.→
AI Agents power your communication workflows-automating conversations, qualifying leads, transcribing calls, translating interactions, and helping you close deals faster, all within your CRM.
Automate conversations across channels. Qualify leads, answer FAQs, and engage users 24/7-powering smarter texting from Salesforce and faster responses.
Manage inbound and outbound calls with natural conversations. Qualify intent, handle objections, and book demos with AI-no IVR menus, no hold music.
Automatically transcribe live calls, capturing every key detail. Further, AI analyzes conversations and guide agents with smart suggestions for better call handling.
Translate calls and messages across 50+ languages in real time. Break language barriers, connect with customers in their preferred language, and never lose new opportunities.
All run natively inside your CRM-no external tools, no extra logins.
Get Salesforce guidance, development, and lifecycle support in the UK. Speak to a professional and start engaging customers all over UK today.
No middleware · No developer · Native install from AppExchange
Deliver personalized text messaging for Salesforce with industry-specific workflows, templates, and automation.
360 SMS adapts to your exact business needs.
Send appointment reminders, patient follow-ups, and care updates using secure Salesforce SMS capabilities.
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Automate lead nurturing, send rate alerts, and streamline document collection with Salesforce SMS messaging.
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Share property alerts, confirm showings, and send offer updates using Salesforce SMS campaigns for faster deal cycles.
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Manage enrollment, send reminders, and boost engagement with scalable Salesforce text messaging.
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Screen candidates, schedule interviews, and send updates with two-way Salesforce texting and automation.
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Send case updates, policy reminders, and automate workflows with SMS-to-case Salesforce and secure messaging.
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Engage donors, manage events, and coordinate volunteers with Salesforce campaign SMS.
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Share project updates, billing reminders, and client communications using Salesforce SMS integration.
Explore →One of the most-reviewed Salesforce SMS apps on AppExchange-trusted with 1,200+ verified 5-star reviews.

"360 SMS transformed our student enrollment. SMS reminders see 4× the response rate of email, and automation setup took an afternoon — no dev needed."
"Best Salesforce SMS app we evaluated. Drip campaigns, bulk SMS, CTI — all natively in Salesforce. ROI was immediate from month one."
"CTI Telephony + SMS follow-ups transformed our pipeline. Deal response time dropped from 48 hours to under 4. ROI paid for the annual licence in month one."
Healthcare, finance, real estate, education — see a live demo tailored to your UK industry
Everything you need to know about 360 SMS App — your go-to solution for texting from Salesforce and multichannel communication across the UK.
Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.
We'll connect you with the right specialist.
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