iText - Easily Configure DIY Conversation Trees with Zero Code
Configure Keyword-Triggered Actions in Minutes. Capture Data from Messages Directly into Salesforce Record Fields.
The only solution for truly zero-code chatbots and polls via Salesforce texting-dynamic, response-triggered actions and data capture, set up in minutes.
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1Define Your Opening Question or Keyword TriggerSet a cold-start question or reserve a keyword to kick off the conversation - no coding, just configuration.
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2Map Response-Based Branches & ActionsEach response triggers its own action: field update, campaign enrollment, next question, or drip sequence.
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3Capture Data into Salesforce Record FieldsResponses are written automatically into any Salesforce record field for progressive profiling and lead scoring.
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4Chain Surveys, Templates & DripsTrigger sequences of surveys, SMS templates, and drip campaigns based on responses - all hands-free.
What Does iText Bring to the Table? Short Answer - Everything.
iText is 360's pioneering, truly zero-code solution that lets even non-techies - pretty much anyone - create dynamic surveys in 5 minutes without a single line of code. Users can run a Survey via Salesforce texting in no time, create dynamic keyword-triggered automation for progressive profiling, and capture structured data directly into Salesforce record fields.
Use fully configurable decision trees and set up dynamic, response-triggered actions and data-capture in minutes. iText enables out-of-the-box user adoption with admin-friendly setup for faster customization.
Just a Few of the Many Ways iText Changes Business Communication
Response-triggered actions, automated profiling, campaign enrollment, and data capture - all in zero code.
Response-Based SF Actions
An 'Action Handler' that lets you trigger multiple actions and updates based on responses. Each reply drives a distinct Salesforce action - field updates, campaign adds, follow-up scheduling.
Surveys, Polls & Voting
Run intelligent forms, polls, surveys, and voting campaigns over SMS - all configured without code. Recommended over templates for hands-free, zero-intervention conversations.
Trigger Survey & Drip Sequences
Chain sequences of surveys, SMS templates, and drip campaigns based on responses. Start at any question in any survey to reuse multi-purpose flows and avoid repetition.
Response-Based Field Updates
Capture data received over messages directly into Salesforce record fields. Build rich, accurate contact profiles through progressive profiling - automatically, at scale.
Why You Should Use iText for Lead Qualification & Profiling
Automated text inquiries for lead qualification and follow-ups, incisive progressive profiling through dynamic SMS surveys, and easier sales pitch preparation with well-rounded contact profiles - iText does it all without a single line of code.
iText for Every Stage of the Customer Journey
From first-touch lead qualification to post-sale feedback - iText dynamic conversation trees work across every use case, for every team, without code.
Lead Qualification
Automate text inquiries for lead qualification, gather structured data through dynamic SMS surveys, and score leads faster using response-based field updates in Salesforce.
Progressive Profiling
Build well-rounded contact profiles through automated, progressive SMS surveys. Capture answers directly into Salesforce fields for richer data without lengthy forms.
Sales Pitch Preparation
Equip your reps with well-rounded prospect profiles before every pitch. Accelerate qualification timelines and reduce closing turnaround with automated data collection.
Polls & Voting
Run polls and voting campaigns over SMS with response-based tallying. Add respondents automatically to campaigns and segment audiences based on their answers.
Audience Penetration
Achieve greater audience penetration and relevance for communications by delivering personalized follow-ups triggered dynamically from each respondent's unique answers.
Time-Feasible Personalization
Automate personalized responses to customers at scale - response-based scheduling and follow-ups ensure the right message reaches the right person at the right time, every time.
Chatbot Tools Don't Make You Conversational - iText Does
It's not just about having a chatbot - it's about having one that anyone on your team can build, modify, and launch in minutes. iText gives non-techies the same power as developers: fully configurable decision trees, response-triggered actions, real-time data capture into Salesforce, and campaign automation - all without opening a code editor once.
Manual Qualification Is the Biggest Drain on Your Sales Pipeline
Every manually qualified lead costs rep time, every static survey loses respondents, and every data-entry task is an error waiting to happen. Stop asking your team to do what automation can do better. iText's dynamic decision trees qualify, profile, and route leads automatically - while writing the data straight into Salesforce.
"Pretty much anyone can create dynamic surveys in 5 minutes - without a single line of code."
iText is 360's pioneering, truly zero-code solution. Non-techies and admins can configure fully dynamic, keyword-triggered conversation trees in Salesforce - complete with response-based actions, data capture, and automated follow-up sequences - with no developer dependency, ever.