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Multichannel · AI-powered · 15+ Channels

Salesforce Drip Campaign - 'Cradle-to-Grave' Follow-Ups for Any Use Case

Schedule Templated Messages, Ringless Voicemail, Surveys, and Conversation Trees at Precise Time Offsets.

Your nerve-center for Marketing Operations. Set up, run, and save drip campaigns across all major channel touchpoints - SMS, WhatsApp, Voicemail, and Facebook Messenger - natively inside Salesforce.

4.9/5.0
1,200+ AgentExchange reviews
60K+ users
Drip Campaign Dashboard Mockup
15+
Channels
Auto
Stop Conditions
AI-led
Multichannel Drip
Bulk
via Dataloader
Cradle-to-Grave
Follow-Up Sequences
SALESFORCE DRIP CAMPAIGN • CRADLE-TO-GRAVE FOLLOW-UPS
  • 1
    Design Stage-Wise Campaigns
    Set up drip journeys for Leads, Contacts, or any custom object. Stop chasing every touchpoint manually — stage-specific messaging handles that, all the way down the funnel.
  • 2
    Trigger with Salesforce Data & Flows
    Launch campaigns using Salesforce Flows, field changes, dates, or user actions. Automate communication across channels based on real time data and streamline campaign setup, approval, and launch with AI.
  • 3
    Create & Personalize with AI
    Set up drip journeys for Leads, Contacts, or any custom object. Stop chasing every touchpoint manually — stage-specific messaging handles that, all the way down the funnel.
  • 4
    Adapt, Optimize & Scale
    Tweak drip campaigns, adapting your customer engagement patterns. Scale up the rest with scheduling, bulk execution, and stop conditions that work on their own.
Cradle-to-grave follow-ups across every channel - AI-enhanced, automated, and built to scale inside Salesforce

Your Nerve-Center for Marketing Operations - Across Every Channel

A Salesforce SMS drip campaign is a sequence of automated, stage-wise messages triggered by time, events, or customer actions - an essential part of modern MarketingOps. With 360 SMS, you can build and manage drip campaigns across 15+ channels including SMS, WhatsApp, Voicemail, Facebook Messenger, and more.

Now enhanced with AI for smarter multichannel journeys

Generate content, build multichannel journeys, and refine messaging based on engagement and customer behavior - all within Salesforce. Set up, run, and save drip campaigns across all major channel touchpoints natively inside Salesforce.

Generate Inquiries, Not Spam - What 360 SMS Drip Campaigns Are Built For

Stay off block-lists, automate follow-ups, onboard new contacts, and keep leads responsive - without overwhelming your reps

Stay Off Block-Lists

Designed to generate inquiries, not SPAM. Drip campaigns respect defined time offsets and stop conditions so you stay off block-lists and keep other campaigns from being jeopardized by over-messaging.

Automate Payment Follow-Ups

Automate payment follow-up sequences with prescheduled messages at defined offsets after an invoice or payment link is sent - no manual rep effort, no missed follow-ups.

Mandatory Onboarding Sequences

Send mandatory onboarding messages with itineraries for the first few days for customers, students, partners, and applicants - ensuring no one falls through the gap at the most critical stage.

Lead Nurture & Sales Enablement

Educate prospects, generate inquiries, and keep leads responsive with follow-up sequences. Drip campaigns do the heavy lifting between touchpoints so reps close, not chase.

Drip Campaign Stages & Actions
DRIP CAMPAIGN SETUP DETAILS

Drip Campaign Stages & Actions for Every Audience

Set up drip campaign stages for Consumers, Partners, Vendors, Product Users, Tickets, and Applicants - across every Salesforce cloud and every major messaging channel. Audiences include Consumers, Partners, Vendors, and Applicants. Channels span SMS, WhatsApp, Voicemail, and 13 more.

Customer Success Management teams use no-code Drip Campaigns. To initiate bulk Drip Messages, create a Drip Campaign applied record through Dataloader - enabling large-scale drip deployment across any number of recipients, record types, and channels without manual setup per record.

Drip Campaign Stages for Every Audience Type

From consumer lead nurture to applicant onboarding - set up automated, stage-wise follow-up sequences for every use case inside Salesforce.

Consumer & Lead Nurture

Educate prospects and keep leads responsive with scheduled follow-up sequences. Drip campaigns contain sales rep efforts while generating inquiries at scale, automatically, without manual intervention.

Customer & Student Onboarding

Send mandatory onboarding itineraries for the first few days - for customers, students, and partners. Ensure every new contact gets the same structured welcome without rep effort.

Payment Follow-Up Sequences

Automate payment follow-ups at defined time offsets after invoice delivery. Stop the sequence automatically the moment payment is confirmed - no manual cancellation required.

Partner & Vendor Enablement

Run drip campaign stages for Partners and Vendors across WhatsApp and SMS. Schedule product updates, compliance reminders, and milestone communications at precise time offsets.

Ticket & Case Follow-Ups

Set up drip sequences for support Tickets to keep customers informed at every stage. Auto-stop the campaign when a ticket is resolved - triggered by Process Builder stop conditions.

Applicant & Candidate Journeys

Schedule drip messages for applicants at every stage of a hiring or intake process - from application confirmation through interview reminders to offer follow-ups, all automated across channels.

A Drip Campaign That Can't Stop Itself Is Just a Spam Machine

Every unconverted lead that stops hearing from you is a lost opportunity. Every payment that goes unchased is a revenue leak. Every new customer who gets no onboarding sequence is a churn risk. Drip campaigns eliminate all three - setting up scheduled, multi-channel follow-up sequences that run automatically and stop the moment they are no longer needed.

Everything 360 SMS Drip Campaigns bring to the table
Cradle-to-Grave Sequences - Follow-ups from first touch through conversion for any use case and audience type
Any Channel - SMS, WhatsApp, Ringless Voicemail, and Facebook Messenger - all in one campaign module
Surveys & Conversation Trees - Schedule iText surveys and dynamic conversation trees as drip campaign steps
Auto Stop Conditions - Stop by time, response, progress status via Process Builder - or checkbox on any record
All Salesforce Record Types - Works across customized objects in Sales, Service, and Marketing Cloud
Bulk via Dataloader - Initiate bulk drip sequences at scale without manual record-by-record setup
BE READY FOR SCALE-READY FOLLOW-UP OPERATIONS

Manual Follow-Up Sequences Are Where Sales Cycles Go to Stall

360 SMS Drip Campaigns are a module within the app that lets you set up, run, and save campaigns and their message templates across SMS, WhatsApp, Voicemail, and 13 more channels. Set stop conditions from the Process Builder or stop any campaign with a checkbox on a Record Detail Page - staying off block-lists and generating inquiries, not spam.

15+ Channels AI-Powered Auto Stop Conditions Bulk via Dataloader Cradle-to-Grave Salesforce-Native

"Cradle-to-grave follow-ups for any use case - scheduled, automated, and self-stopping inside Salesforce."


360 SMS Drip Campaigns let you set up, run, and save campaigns across all major channel touchpoints. Set stop conditions based on time, responses, or progress status via Process Builder - so campaigns self-terminate when a contact converts or a case resolves. Every drip sequence is a data point. Every stage is a signal. Every stop condition is a decision made smarter.

"Cradle-to-grave follow-ups for any use case — scheduled, automated, and self-stopping."

Book a demo · Get the App · 60K+ users on Salesforce · 1,200+ AppExchange reviews

Frequently Asked Questions

Everything you need to know about Drip Campaigns in Salesforce with 360 SMS

1. What is a Salesforce SMS drip campaign?
2. How are drip campaigns triggered in 360 SMS?
3. How do you stop a Salesforce drip SMS campaign?
4. Can drip campaigns be run in bulk in Salesforce?
5. Which Salesforce record types and clouds support drip campaigns?
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