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Apex · Flows · Process Builders · Integrations

Salesforce Automated Text Message App, Any Channel. Any Logic.

Send Messages over Any Channel with Comprehensive Business Logic.

Use Apex, Process Builders, Flows, Workflows, and Integrations to automate every touchpoint - without writing a single line of code if you choose not to.

4.9/5.0
1,200+ AppExchange reviews
60K+ users
Automated Messaging
Zero-Code
iText Surveys
5+
Automation Types
Dynamic
Sender Numbers
Dark-Hour
Aware Scheduling
Any Channel
SMS, MMS, Voicemail
THE 360 AUTOMATION DIFFERENCE • SALESFORCE-NATIVE
  • 1
    Complete Ease-Of-Use
    For all levels of Salesforce expertise - zero-code iText Surveys, Flows, or full Apex customization.
  • 2
    Absolute Flexibility-of-Choice
    Over any desired Salesforce automation type and level of process-control - from no-code to custom API integrations.
  • 3
    Reduce Customer Acquisition & Retention Costs
    Concentrate resources on automation that matters - from candidate recruitment to drip campaign management.
  • 4
    Schedule, Trigger, and Respond Automatically
    Pull and send messages to the latest phone numbers, process incoming texts by keywords, and schedule by relationship type.
Limitless utility: No-code to full Apex - automation that scales with your Salesforce expertise

End-to-End Automation That Reduces Cost & Drives More Revenue

Our end-to-end automation solution for SMS messaging in Salesforce helps reduce customer acquisition and retention cost by concentrating on two principal focuses: Complete Ease-Of-Use for all levels of Salesforce expertise, and Absolute Flexibility-of-Choice over any desired Salesforce automation type and level of process-control.

Can Salesforce send text messages automatically?

360 SMS automation accommodates and elevates all levels of process control - from Zero-code iText Surveys to Apex Code & Triggers to Third-Party API Integrations. Your team gets full control at every level.

Uncover Limitless Utility with No-Code Text Automation

Trigger automated messages on record changes, life events, new objects, and incoming keywords - zero coding required.

Record Updates & Changes

Trigger automated messages for changes and updates to record details. Keep contacts informed the moment something important changes in Salesforce.

Life Events & Reminders

Send automated alerts on life events or reminders for upcoming appointments - the right message, to the right person, at exactly the right time.

New Object & Record Creation

Fire automated outbound messages on creation of new objects or records in Salesforce - ideal for onboarding, lead follow-up, and service workflows.

Reserved Keyword Triggers

Process incoming texts based on reserved keywords and respond automatically - enabling hands-free conversations, survey routing, and case management.

Outbound Automation Detail View
KEEP ALL YOUR AUTOMATION OPTIONS OPEN

Every Level of Salesforce Automation - All in One Place

Process Builder, Workflows, Apex Classes and Triggers (on anything), Custom Code Automation, and Third-Party API calls - 360 SMS puts every level of control at your fingertips without limiting your options.

Dynamically Choose Sender Numbers - easily change senders based on requirements with point-and-click configuration. Pull numbers from relevant fields automatically. Get pre-built choices like 'Record-Owner' or 'Last-Inbound' sender for smart routing.

Automation for Every Business Operation

Internal and external operations, recruitment, customer support, drip campaigns - 360 SMS automation handles it all from within Salesforce, zero code if you choose.

Candidate Recruitment

Recruit candidates remotely with fewer face-to-face interviews. Automate screening messages, interview reminders, and offer notifications from Salesforce.

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Internal Operations

Choose sender numbers dynamically, account for dark hours, reuse configurations from the 'Last SMS', and trigger texts internally across Salesforce objects.

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Drip Campaigns

Add targets to a Drip Campaign audience directly from Salesforce flows. Schedule different messages for different uses, relationships, and scenarios.

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Chatbots & Surveys

Implement complex Chatbots and Surveys with zero intervention. Choose between cold-start questions, reuse multi-purpose surveys, and avoid repetition.

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Support & Case Management

Automate case updates, route incoming texts by keyword, and deliver MMS automatically for richer customer support experiences inside Salesforce.

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Ringless Voicemail

Send Ringless Voicemails for a personal touch - automated, non-intrusive, and delivered straight to voicemail without interrupting the recipient.

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Automation Tools Don't Make You Automated

It's not the tool, but how you use it that drives results. 360 SMS builds automation at the center of everything - so you can focus on business outcomes instead of managing message queues. Be ready for any scale of operation with flexible automation architecture that works at every level of Salesforce expertise, even as your team and requirements grow.

The most comprehensive Salesforce SMS automation options
iText Surveys (Zero-Code) - Hands-free conversations, zero intervention - start at any question in any survey
Process Builders & Flows - Point-and-click scheduling, templates, and recipient type selection inside Salesforce
Apex Code & Triggers - Trigger on anything, full custom logic, and advanced send-time processing
Dynamic Sender Numbers - Point-and-click sender config, pull numbers from relevant fields in real-time
Dark-Hour Awareness - Automatically account for time restrictions so messages arrive at the right moment
Third-Party API Integrations - Extend with any external platform via custom API calls from Salesforce

Automate Every Salesforce Message — any channel, any logic, zero friction

Book a demo · Get the App · 60K+ users on Salesforce · 1,200+ AppExchange reviews.

Frequently Asked Questions

Everything you need to know about Automated Messaging in Salesforce with 360 SMS.

1. Can Salesforce send automated texts?
2. Can we automate and schedule messages?
3. What can you automate with Salesforce using 360 SMS?
4. How do dynamic sender numbers work?
5. How To Use Salesforce To Automate Sales And Marketing?
CONTACT US

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Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

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Trusted by 60K+ users on Salesforce

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