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Apex • Flows • Integrations

Privacy And Security By Design, The Way it's Supposed To Be

Your Data Is Truly Yours, Even We Can't Access It.

Your Trust Precedes Everything. That's Why, Unlike Other Messaging Vendors, We Don't Use Any Servers Of Our Own.

4.9/5.0
1,200+ AppExchange reviews
60K+ users
Privacy and Security
0
External Servers
100%
Salesforce-native Storage
TCPA
& GDPR Compliant
HIPAA
Conscious
Set-and-forget
Compliance
PRIVACY-FIRST ARCHITECTURE • HOW IT WORKS
  • 1
    Choose your Salesforce instance
    Everything is stored on Salesforce in geographical locations of your choice. We can't even see what you send stakeholders.
  • 2
    Get clear, simpler answers, not promises
    We communicate all changes openly, transparently, and well before time. So you can make informed decisions.
  • 3
    Be at the center of all our decisions
    We can't even see what you send stakeholders. Your data stays in your Salesforce instance, period.
  • 4
    Don't get caught in a cat-and-mouse game
    Use privacy-first architecture that holds up to all the compliance challenges of the future with ease.
Expect continued, undiluted commitment to privacy, even in an uncertain future

We Build Privacy at the Center of Everything We Do

Compliance can be fickle. And every new regulation or rule change induces a mad dash to the lawyer's office, which costs a fortune in audits. All this, only to be washed over by another sweeping regulation. Welcome to the worst business nightmare - compliance purgatory. Use privacy-first architecture that holds up to all the compliance challenges of the future with ease.

Countries everywhere are drafting their own Data regulations - are you ready?Certifications don't mean a thing if businesses don't get the basics right. Understand and yield the essence of compliance. It's unlikely that regulatory and oversight bodies globally will converge on a standardized set of rules for data compliance or PII anytime soon.

The Most Comprehensive Set-and-Forget Data Compliance, Now in Point-and-Click Reach

We've pioneered several compliance features in the messaging space - so you can stay in the clear without losing business

Unsubscribe Right from the Chat

Opt-out conveniently right from the incoming alerts window. Manage unsubscribed contacts so they don't receive any unwanted messages

Templatized Messages

Restrict teams to approved opt-in requests that provide enough context, and prevent being marked as SPAM.

Do Not Call, DND

Prevent teams from dialing customers after an opt-out. Use reserved keywords like STOP or UNSUB. Opt-in people in or out by default.

Make Exceptions

Exempt one-time opt-in requests or life-saving alerts from Opt-in requirements.

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WORRIED HOW COMPLIANCE IMPACTS BUSINESS?

Don't Be - You're in the Best Hands

SMS Unsubscribe, Selective Opt-outs and Opt-ins, Double Opt-ins for messaging, User-Defined Opt-in and Opt-Out Categories - we've pioneered them all in the messaging space so you can stay in the clear without losing business.

Make Exceptions - Exempt one-time opt-in requests or life-saving alerts from Opt-in requirements. Complete Multi-channel Opt-outs and Opt-ins - never miss a spot with opt-outs. Ensure either all or no messages go out to customers, across all channels.

Privacy By Design for Every Industry

Every industry faces its own compliance challenges. 360 SMS privacy-first architecture holds up to all of them - out of the box, zero code.

Healthcare & Wellness

HIPAA-conscious compliance, patient opt-out management, and care coordination with full data residency control.

Finance & Mortgage

TCPA and GDPR compliant messaging, selective opt-outs by message type, and full consent tracking.

Real Estate

Double opt-ins, Do Not Call management, and selective opt-outs so customers control what they receive.

Education & Academics

Students choose what and how they want to hear— selective opt-ins and opt-outs that put their preferences first.

Legal & Insurance

Case update compliance, selective opt-outs by channel, and comprehensive audit trails on Salesforce.

Non-profit

Donor opt-in management, exemptions for life-saving alerts, and full multi-channel opt-out control.

Compliance Certifications Don't Make You Compliant

It's not the certificate, but 'complying' that makes you compliant. 360 SMS builds privacy at the center of everything - so you can focus on improving business with more sanity. Be ready for the future of compliance with privacy-first architecture that holds up to all the challenges of the future, even in an uncertain regulatory environment.

The most comprehensive compliance features in the messaging space
SMS Unsubscribe - Unsubscribe records are kept automatically, so no one on that list gets a message.
Selective Opt-outs and Opt-ins - Customers pick exactly what message they want — by department, channel, or message type.
Double Opt-ins for messaging - Don't assume consent - ask explicitly again before starting interactions
User-Defined Categories - Create custom fields and conditions for opt-in and opt-out categories
Complete Multi-channel Opt-outs - Never miss a spot with opt-outs. Ensure either all or no messages go out to customers, across all channels
No External Servers - Everything stored on Salesforce in geographical locations of your choice
BE READY FOR THE FUTURE OF COMPLIANCE

Compliance Purgatory is the Worst Business Nightmare

Every new regulation or rule change induces a mad dash to the lawyer's office, which costs a fortune in audits - all this, only to be washed over by another sweeping regulation. Don't get caught in a cat-and-mouse game. Use privacy-first architecture that holds up to all the challenges of the future.

TCPA GDPR HIPAA-conscious Do Not Call Double Opt-in Data Residency

"It's not the certificate, but 'complying' that makes you compliant"


Countries everywhere are drafting their own data regulations. Use privacy-first architecture that holds up to all the compliance challenges of the future with ease - and expect continued, undiluted commitment to privacy, even in an uncertain future.

Experience 'True' Privacy For All Communications — no code, no exposure, no worries

Book a demo · Get the App · 60K+ users on Salesforce · 1,200+ AppExchange reviews

Frequently Asked Questions

Everything you need to know about Privacy By Design in Salesforce messaging

1. What is Privacy By Design in Salesforce messaging?
2. How does 360 SMS handle SMS opt-outs and unsubscribes?
3. Is 360 SMS TCPA and GDPR compliant?
4. What is complete multi-channel opt-out?
5. Can I choose where my data is stored with 360 SMS?
CONTACT US

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Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

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Average first response within an hour
Trusted by 60K+ users on Salesforce

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