Grow Your Revenue with #1 Salesforce Messaging App

Most SMS tools for Salesforce work by pulling data out, sending it through a third-party server, and pushing it back. 360 SMS App doesn't do that. It lives entirely inside your Salesforce org—built on Apex, Lightning Web Components, and native Salesforce automation—so your data never touches an external system. What that means practically: when a rep sends a text, the message logs on the Contact or Lead record automatically. When a customer replies, the conversation thread updates in real time inside Salesforce. No tab-switching, no copy-pasting between platforms, no "did that actually send?" moments. Beyond one-to-one messaging, 360 SMS App handles bulk sends from list views, automated texts triggered by Salesforce Flow, two-way SMS chat, drip campaigns, and multi-channel messaging including WhatsApp, Instagram DMs, and Zalo—all from the same interface your team already works in every day. If your team lives in Salesforce, this is the SMS app that meets them there.

The word "integration" gets used loosely in this space. Most tools that claim Salesforce SMS integration are really connectors—they sit between Salesforce and an external messaging platform, syncing data back and forth on a delay. You get the CRM record on one side and the conversation history on the other, and someone has to manually reconcile the two. 360 SMS App is built differently. There is no external platform to integrate with because the app itself installs directly into Salesforce from the AppExchange. Your SMS gateway connects through the app, messages are sent and received natively, and every conversation is stored on the Salesforce record it belongs to—automatically, in real time. For teams that need automation, 360 SMS App works directly inside Salesforce Flow. You can build workflows that send texts when a case is created, when a payment is overdue, or when a lead hits a certain score—without any webhook configuration or API credentials to manage. For companies evaluating Salesforce text message integration options, the native architecture is worth prioritizing. It's not just cleaner technically—it's also easier to audit, easier to comply with data regulations, and easier to support long-term.

360 SMS App pricing has two parts: a platform license and message usage. The platform license is per user, billed monthly or annually. This covers access to the app, all features, and support. Annual plans typically provide a lower effective rate than month-to-month. The exact per-user cost depends on your Salesforce edition, team size, and whether you're on a direct or partner plan. Message usage is separate and works on a credit or volume basis. Rates vary by country, carrier, and message type—a standard domestic SMS in the US costs a fraction of a cent per message at volume, while MMS or international messages are priced differently. High-volume customers and reseller partners get tiered rates. One thing worth knowing: because 360 SMS App is native to Salesforce, you're not paying for a parallel platform to maintain. There's no separate CRM sync, no duplicate data storage cost, and no middleware license on top of what you're already paying for Salesforce. For most teams, that makes the total cost of ownership meaningfully lower than it looks on a per-message comparison. For current numbers—including partner pricing and volume discounts—the best move is to contact the 360 SMS App team directly. Pricing is published on the AppExchange listing and the official website, but the team can build a model specific to your message volume and user count.

The 360 SMS App partner program is built for Salesforce consultants, system integrators, and resellers who want to add a native SMS capability to what they offer clients without building it themselves. There are three ways to participate: Referral partners refer clients and earn a commission when deals close; reseller partners buy licenses at a discount and sell them to clients at their own pricing; and technology partners integrate 360 SMS App into their own Salesforce products or AppExchange solutions. Partners get access to a sandbox environment, co-selling support, a dedicated partner contact, and deal registration to protect the opportunities they bring in. Higher-tier partners can also access co-marketing opportunities such as joint webinars, case studies, and AppExchange listings.