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100% Zoho Native • 4 Core Channels • AI-Powered Messaging

The #1 SMS and WhatsApp
App for Zoho CRM

Send SMS, WhatsApp, and MMS from Zoho CRM with a powerful SMS app for Zoho -automate conversations, campaigns, and boost engagement with AI

100% Zoho CRM-Native
500+ Active
Users
Listed on
Zoho Marketplace
99.99% Platform
Uptime
4 Core
Channels
24x7 Free Support
Zoho CRM SMS & WhatsApp Inbox

One inbox. Inside Zoho CRM.

360 SMS brings SMS, MMS, and WhatsApp into a single inbox with seamless Zoho WhatsApp integration and Zoho CRM SMS integration. Manage all messaging from Zoho Contacts, Leads, and Deals —no external tools needed.

  • SMS, WhatsApp—all in one Zoho CRM inbox
  • Every conversation auto-logged to Zoho records —Contacts, Leads, Deals
  • Send messages, run zoho crm bulk sms, and manage opt-outs—all built in
See all features
Unified Inbox
WHY ZOHO CRM TEAMS CHOOSE 360 SMS

The layer your Zoho CRM messaging was missing

Zoho CRM is powerful. But its native messaging is limited. 360 SMS adds Zoho CRM SMS, Zoho WhatsApp integration, and AI-powered messaging -fully inside Zoho, with no external portals.

100% Zoho Native
Zoho Marketplace app — zero integration required

Unlike Twilio integrations that need API keys and developer time — 360 SMS installs from Zoho Marketplace in one click. Live in minutes, not weeks.

★★★★★ "Installed in 5 minutes. WhatsApp running same day." — Sales Director
No Portal Redirection
Channels — SMS, WhatsApp & AI Chatbot inside Zoho

The three channels that move deals — SMS for speed, WhatsApp for reach, AI Chatbot for scale. All from inside Zoho CRM records, no external tool needed.

SMS and WhatsApp inside every Zoho record
AI Zoho Messaging
Smarter conversations, better engagement, less manual work

Use AI to draft messages, improve responses, and enhance communication across your zoho crm sms automation workflows—without adding complexity.

AI-powered messaging and automation inside Zoho CRM

WHY 360 SMS BEATS OTHER ZOHO MESSAGING APPS
Truly Zoho-Native App

Truly Zoho-Native App

Built as a zoho sms app on Zoho Marketplace -not a third-party tool. No APIs, no external setup. Just seamless SMS integration with Zoho CRM.

One-click install. Message in minutes.

One-click install. Message in minutes.

Install from Marketplace in a single click, connect your number, and send SMS from Zoho CRM instantly -no delays, no technical setup.

98% SMS Open Rate

98% SMS Open Rate

With 360 SMS, your Zoho messaging becomes more advanced and stands out -SMS can see up to 98% open rates, unlike emails that often go unnoticed.

Works with Zoho Workflows

Works with Zoho Workflows

Trigger messages from any Zoho CRM module using Zoho CRM SMS automation and Zoho WhatsApp integration -from lead creation to deal updates, all without code.

50%
Faster Follow-Ups
53%
Reduced Manual Effort
35%
Higher Engagement
<5 min
Setup from Zoho Marketplace

Features · Zoho CRM Powerful Messaging Features Built for Zoho CRM

Built natively with Zoho CRM -works with your records, workflows, and reporting. No middleware, no external tools.

Send SMS, WhatsApp & MMS from Zoho CRM

Easily send SMS from Zoho CRM and manage WhatsApp conversations with seamless Zoho WhatsApp integration -right from your records.

No-Code Automation

Set up zoho crm sms automation to send reminders, confirmations, and follow-ups based on workflows -no coding or manual effort required.

Message Scheduling

Schedule messages in advance to reach customers at the right time. Plan outreach better and improve engagement with timely communication.

Powerful Messaging Features Built for Zoho CRM

Built natively with Zoho CRM -works with your records, workflows, and reporting. No middleware, no external tools.

Send SMS, WhatsApp & MMS from Zoho CRM
Send SMS, WhatsApp & MMS from Zoho CRM

Easily send SMS from Zoho CRM and manage WhatsApp conversations with seamless Zoho WhatsApp integration -right from your records.

No-Code Automation
No-Code Automation

Set up zoho crm sms automation to send reminders, confirmations, and follow-ups based on workflows -no coding or manual effort required.

Message Scheduling
Message Scheduling

Schedule messages in advance to reach customers at the right time. Plan outreach better and improve engagement with timely communication.

Personalized Bulk Messaging
Personalized Bulk Messaging

Run targeted campaigns using Zoho CRM bulk SMS from list views. Send personalized messages at scale and drive more engagement.

Contextual 1:1 conversations.
Contextual 1:1 conversations.

Manage inbound and outbound conversations in one thread. Track interactions and respond faster without leaving your Zoho CRM environment.

Opt-out & Compliance Management
Opt-out & Compliance Management

Manage consent and opt-outs automatically with secure sms integration with Zoho CRM, ensuring compliant messaging across regions.

Custom Links & Tracking
Custom Links & Tracking

Share shortened links and track clicks, engagement, and campaign performance directly within Zoho CRM for better visibility.

Template Management
Template Management

Create message templates with AI, organize them in folders for quick access, and reuse them for faster communication, skipping writing texts from scratch.

AI Capabilities · Zoho CRM Let AI handle the busywork. You focus on the conversation

360 SMS brings AI-powered messaging into Zoho CRM -helping you automate replies, manage compliance, and engage customers in real time for better messaging outcomes.

AI-Suggested Replies

Faster responses. More meaningful conversations.

  • Get context-aware replies during live chats with automated SMS Zoho messaging
  • Respond instantly without typing every message from scratch
  • Keep conversations natural, relevant, and personalized
  • Improve response speed while maintaining a human tone

AI-Driven Compliance

Smarter compliance without manual
rules.

  • Automatically manage opt-outs using AI intent detection
  • Move beyond keyword-based compliance with intelligent automation
  • Reduce risk with real-time monitoring across conversations
  • Built for modern conversational AI platforms inside Zoho CRM

Zoho AI Chatbot (ChatAgent)

24/7 conversations. Zero missed
opportunities

  • Engage customers instantly with an SMS or Zoho WhatsApp chatbot
  • Handle queries, qualify leads, and respond in real time
  • Seamless Zoho chatbot integration within Zoho CRM records
  • Run continuous conversations without manual intervention
98%
SMS open rate
Go live in
minutes
Faster than
emails
No developer
required

The #1 SMS app for Zoho CRM. Get started in minutes.

No middleware. No developers. Just a one-click, native Zoho Marketplace install.

Messaging that Adapts to your Industry in Zoho CRM

Leverage the power of advanced Zoho CRM SMS integration and Zoho WhatsApp integration to run industry-specific workflows and communication -tailored to how your team works.

Healthcare & Wellness
Healthcare & Wellness

Send appointment reminders, follow-ups, and care updates using automated SMS Zoho workflows for better patient engagement.

Finance & Mortgage
Finance & Mortgage

Nurture leads, share interest rate alerts, and manage documents with secure SMS integration with Zoho CRM.

Real Estate
Real Estate

Send property alerts, confirm showings, and share updates with Zoho CRM SMS automation to move deals faster.

Education & Academics
Education & Academics

Manage enrollments, send reminders, and boost engagement using Zoho CRM SMS and WhatsApp communication.

Recruitment
Recruitment

Screen candidates, schedule interviews, and communicate instantly using a zoho sms app built for speed.

Legal & Insurance
Legal & Insurance

Send case updates, renewal reminders, and document alerts using reliable Zoho CRM SMS integration.

Non-profit
Non-profit

Engage donors, promote events, and coordinate volunteers with targeted Zoho CRM bulk SMS campaigns.

Professional Services
Professional Services

Share project updates, billing reminders, and client communications with Zoho text messaging inside CRM.

Frequently Asked Questions

1. Can I send bulk SMS/WhatsApp campaigns from Zoho CRM?
2. Does it support MMS (images, PDFs, videos) in Zoho?
3. Can I run drip/automated messaging journeys in Zoho CRM?
4. Does it support two-way (bidirectional) conversation history?
5. Can I schedule messages or send template-based replies automatically?
6. Is there a WhatsApp chatbot or auto-reply support inside Zoho?

Everything you need to learn, set up, and succeed

How 360 SMS for Zoho Accelerated Buyer Engagement and Property Sales Case Study

How 360 SMS for Zoho Accelerated Buyer Engagement and Property Sales

How 360 SMS for Zoho Accelerated Borrower Communication and Loan Progress Case Study

How 360 SMS for Zoho Accelerated Borrower Communication and Loan Progress

How 360 SMS for Zoho Simplified Student Admissions and Communication Case Study

How 360 SMS for Zoho Simplified Student Admissions and Communication

CONTACT US

We're here to help -
whenever you need us.

Have questions about 360 SMS for Zoho CRM? Need help with a demo or setup? Our team typically responds within an hours.

24x7 global support
Average first response within an hour
Supporting thousands of teams across Zoho CRM

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